SHIPPING AND RETURNS
SHIPPING POLICY
Orders are shipped Monday – Friday except holidays, during shipping hours (9:00 AM – 5:00 PM CST) Please allow 24 hours for your order to be processed and picked up by the mail carrier, 48 hours if your product is custom made. Orders placed on weekends or holidays will be processed the following business day.
RETURN & REFUND POLICY
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Returns:
Returns are accepted within 14 days of purchase. If for any reason you are not completely happy with your God’s Essence Aromatherapy purchase, simply return the unused products and we will refund your account for the amount of the purchase.
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Initiate Return:
Customers are to contact support@godsessence.com with their invoice number and reason for return.
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Exclusions:
Custom orders and subscription boxes are not eligible for returns unless defective.
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Refund Processing Time:
Approved refunds will be issued to the original payment method within 7-10 business days after the return is received and inspected.
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